Terms of Service

1. Eligibility and Accounts

You must be of the age of majority in your jurisdiction to register for and use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information at registration and to keep it updated.

2. Free Accounts

One account per person. Free accounts are strictly limited to one (1) account per natural person. Creating, registering, or maintaining multiple free accounts — whether directly, indirectly, or through the use of aliases, alternate identities, proxies, or any other means of circumvention — is expressly prohibited and constitutes a material breach of these Terms. DipCDN may, in its sole discretion, merge, suspend, or terminate any accounts it believes in good faith to be in violation of this provision, without refund and without prior notice.

Activity requirement. To keep a free account active, you must sign in to the Service at least once during every rolling six (6) month period. Free accounts that remain inactive (no successful sign-in) for six (6) or more consecutive months are deemed abandoned and are subject to suspension or termination, and Your Content associated with such accounts is subject to permanent deletion, in each case without refund and without further notice. DipCDN is not obligated to send reminders or to recover any account or content following suspension, termination, or deletion under this section.

3. DipCDN Intellectual Property and Trademarks

The name “DipCDN,” the DipCDN logo, and all related names, logos, product and service names, designs, and slogans are trademarks of DipCDN or its affiliates (collectively, the “DipCDN Marks”). Except as expressly authorized in writing by DipCDN, you are granted no right, license, or interest in or to the DipCDN Marks. You agree not to use, display, reproduce, copy, register, or attempt to register the DipCDN Marks, or any mark confusingly similar thereto, in any domain name, trade name, company name, social media handle, product, service, advertising, promotional material, or any other medium, whether in original or modified form. All goodwill arising from the authorized use of the DipCDN Marks inures solely to the benefit of DipCDN. Any unauthorized use of the DipCDN Marks immediately terminates the permissions granted by these Terms and may subject you to civil and criminal liability.

4. Your Content

You retain all right, title, and interest in and to the content you upload to the Service (“Your Content”). DipCDN claims no ownership of, and asserts no proprietary rights in, Your Content. You grant DipCDN a worldwide, royalty-free, non-exclusive license to host, store, transmit, cache, and deliver Your Content solely as necessary to operate and provide the Service to you and your authorized end users. This license terminates when Your Content is permanently deleted from the Service, except to the extent retention is required by law or to enforce these Terms.

You represent and warrant that (a) you own or have secured all rights, licenses, consents, and permissions necessary to upload and distribute Your Content through the Service; (b) Your Content does not infringe the intellectual property, privacy, publicity, or other rights of any third party; and (c) Your Content complies with these Terms and all applicable laws.

5. Acceptable Use

Prohibited content. You agree not to upload, store, distribute, link to, or otherwise use the Service to transmit any content that:

• you do not have the lawful right or license to distribute;
• is illegal, unlawful, or violates any applicable law, statute, ordinance, or regulation;
• sexualizes, depicts, or exploits any minor (any person under the age of eighteen (18)), or constitutes child sexual abuse material (CSAM) under the law of any applicable jurisdiction;
• depicts non-consensual sexual conduct, “revenge” or non-consensual intimate imagery, or human trafficking;
• is hateful, harassing, threatening, or defamatory, or incites violence or discrimination against any person or group on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, or similar protected characteristic;
• infringes, misappropriates, or violates any patent, trademark, trade secret, copyright, right of publicity, privacy, or other intellectual-property or proprietary right;
• contains malicious code, viruses, worms, trojans, or any other harmful components; or
• promotes or facilitates any of the foregoing.

Prohibited conduct and abuse. Without limiting the foregoing, you agree that you will not, and will not authorize, encourage, or assist any third party to:

• access, tamper with, or use any non-public area of the Service, any DipCDN system, or the technical delivery systems of DipCDN’s service providers;
• scrape, crawl, harvest, or otherwise extract data or content from the Service by automated or manual means, except through features or APIs expressly provided for that purpose and used in accordance with their documentation;
• use the Service, its bandwidth, or its delivery infrastructure for “bandwidth farming,” traffic laundering, resale of bandwidth or assets, or any purpose other than legitimate delivery of Your Content to the BasisVR client;
• probe, scan, penetration-test, or otherwise test the vulnerability of any DipCDN system or network, or conduct any load, performance, stress, or benchmarking test of the Service, without DipCDN’s prior express written consent;
• engage in credential stuffing, password spraying, account enumeration, session hijacking, or any other attack on user accounts, authentication systems, or session management;
• reverse engineer, decompile, disassemble, translate, or otherwise attempt to derive the source code, underlying ideas, algorithms, structure, or design of any portion of the Service — including, without limitation, its authentication, authorization, request-signing, User-Agent enforcement, or client-identification mechanisms — except to the limited extent such restriction is expressly prohibited by applicable law and only after first giving DipCDN reasonable written notice;
• circumvent, disable, attempt to defeat, or interfere with any rate limit, quota, access control, watermark, signing mechanism, User-Agent restriction, or any other security, licensing, or metering feature of the Service;
• use any automated means (including bots, scripts, spiders, or headless browsers) to access, interact with, or generate traffic against the Service, other than public APIs used in accordance with their documentation;
• impersonate any person or entity, or misrepresent your identity or affiliation with any person or entity;
• interfere with, disrupt, degrade, overload, destabilize, or impair the Service, its underlying infrastructure, or the networks of DipCDN’s service providers, or attempt to do any of the foregoing (including, without limitation, by flooding, denial-of-service, or amplification attacks); or
• use the Service in any manner that could damage, disable, overburden, or impair DipCDN’s systems or the systems of any third party.

Any violation of this Section 5 is a material breach of these Terms and may, in DipCDN’s sole discretion, result in immediate suspension or termination of your account, permanent deletion of Your Content, forfeiture of any prepaid fees, and referral to law enforcement, in addition to any other rights or remedies available to DipCDN at law or in equity. You are solely responsible for Your Content and for all activity conducted under your account, and for the consequences of any violation. DipCDN reserves the right, but has no obligation, to remove or refuse to host any content that violates these Terms or that DipCDN determines, in its sole discretion, to be harmful to the Service, its users, or third parties. See our DMCA policy for copyright takedown procedures.

6. Permitted File Types

Uploads to the Service are strictly limited to files conforming to the Basis Encrypted Extension (“.BEE”) format. Uploading, attempting to upload, or disguising any other file type — including, without limitation, images, audio, video, documents, executables, archives, or files of any other format renamed or repackaged to appear as .BEE — constitutes a material breach of these Terms. DipCDN may reject, quarantine, or delete file without notice and may suspend or terminate the responsible account it reasonably believes are non-conforming.

7. Permitted Use of the Service

The Service, including its asset-delivery infrastructure, is designed and licensed exclusively for delivering .BEE assets to the BasisVR clients. You may not use the Service, directly or indirectly, to deliver, stream, serve, proxy, rebroadcast, embed, or otherwise provide Your Content (or any other content) to any other software, application, game engine, platform, website, or client. Circumventing or attempting to circumvent this restriction — including by redistributing delivered assets outside of the BasisVR client — is strictly prohibited and constitutes a material breach of these Terms.

8. Service Availability, Backups, and Maintenance

Availability and maintenance. The Service is provided on an “as is” and “as available” basis. DipCDN does not offer any service level agreement, uptime guarantee, or performance warranty at this time. From time to time, DipCDN may apply upgrades, patches, bug fixes, configuration changes, or other scheduled or unscheduled maintenance to the Service, any of which may cause temporary interruption, degradation, or unavailability. DipCDN uses commercially reasonable efforts to maintain the reliability, security, and availability of the Service; however, uninterrupted or error-free operation is not guaranteed. DipCDN shall have no liability for any loss arising from any such interruption. DipCDN may suspend service immediately for security incidents or abuse mitigation.

Not a backup service. DipCDN is an asset-delivery service, not intended as a backup, archival, or sole repository. You are solely responsible for maintaining your own independent, up-to-date backups of Your Content and for any master copies or source files. DipCDN does not guarantee the continued availability, integrity, or durability of Your Content and shall have to the maximum extent permitted by applicable law no liability for any loss, corruption, deletion, or unavailability of Your Content, whether resulting from hardware or software failure, maintenance, security incident, account suspension or termination, vendor or service-provider failure, your own action or inaction (including accidental deletion), the expiration or termination of these Terms, or any other cause, whether or not foreseeable. Your use of the Service does not relieve you of the obligation to maintain backups, and DipCDN has no obligation to retain, recover, or restore Your Content.

9. Fees, Payment, and Refunds

Fees for paid plans, where applicable, are charged in advance on a recurring basis until cancelled. All payments made to DipCDN are final and non-refundable, including, without limitation, payments for partial billing periods, unused storage or bandwidth, suspended or terminated accounts, and plans cancelled mid-cycle.

Pricing and plan changes. DipCDN reserves the right, at any time and in its sole discretion, to modify, introduce, or discontinue fees, billing practices, plan tiers, features, quotas, and usage limits (including, without limitation, storage allotments, per-file size caps, bandwidth or request limits, API rate limits, and overage rates). Changes to recurring fees for an existing paid plan will take effect at the start of the next billing cycle following reasonable notice to you; other changes may take effect immediately. Your continued use of the Service after a change takes effect constitutes your acceptance of the change. If you do not agree to a change, your sole remedy is to discontinue use of the Service and, where applicable, cancel your plan.

10. Chargebacks and Payment Disputes

If you have a billing concern, you agree to contact DipCDN in good faith and allow DipCDN a reasonable opportunity to resolve the matter before initiating a chargeback, reversal, or dispute with your bank, card issuer, or payment provider. Any chargeback, reversal, or payment dispute initiated against DipCDN may result in the immediate termination of your account, without refund and without limitation of any other rights or remedies available to DipCDN.

11. Informal Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”), the claiming party shall first send the other party a written Notice of Dispute describing the nature and basis of the claim and the relief sought, and the parties shall attempt in good faith to resolve the Dispute informally for a period of at least sixty (60) days thereafter. Completion of this informal-resolution process is a mandatory condition precedent to the initiation of any arbitration or other formal proceeding under Section 12.

12. Binding Arbitration; Class Action and Jury Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND DIPCDN TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.

Agreement to arbitrate. Except as expressly provided below, you and DipCDN agree that any and all Disputes that cannot be resolved under Section 11 shall be resolved exclusively through final and binding individual arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures then in effect (the “JAMS Rules”), except as modified by this Section. This Section is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. (the “FAA”), and evidences a transaction involving interstate commerce.

Carve-outs. Notwithstanding the foregoing, either party may: (a) bring an individual claim in small-claims court located in Clark County, Nevada for so long as the action remains in that court and on an individual, non-class basis; (b) seek temporary or preliminary injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm, including to protect or enforce intellectual-property rights; and (c) pursue any other remedy that is not otherwise required by law to be submitted to arbitration. Seeking such relief shall not be deemed a waiver of the right to arbitrate any other Dispute.

Venue; arbitrator; fees. Any arbitration shall take place in Clark County, Nevada, or, at the election of the claimant, by telephone or video conference. The arbitrator shall be neutral and selected in accordance with the JAMS Rules. Filing, administrative, and arbitrator fees shall be allocated in accordance with the JAMS Rules, except that, where required by applicable law, DipCDN shall pay any portion of such fees that exceeds the cost of filing a comparable action in the state or federal courts of Clark County, Nevada. The arbitrator shall apply the substantive law specified in Section 19 and may award any remedy that would be available in court on an individual basis. Judgment upon the arbitrator’s award may be entered in any court of competent jurisdiction.

Class action waiver. YOU AND DIPCDN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class or representative proceeding. If a court or arbitrator determines that this class-action waiver is unenforceable as to any particular claim or request for relief, that claim or request (and only that claim or request) shall be severed and proceed in a court of competent jurisdiction pursuant to Section 19, and the remainder of this Section shall remain in full force and effect.

Jury trial waiver. YOU AND DIPCDN EACH KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY AND ALL RIGHT TO A TRIAL BY JURY WITH RESPECT TO ANY DISPUTE, WHETHER RESOLVED BY ARBITRATION OR, WHERE PERMITTED BY THIS SECTION, IN A COURT OF COMPETENT JURISDICTION.

Opt-out. You may opt out of this Section 12 by sending written notice to DipCDN at [email protected] within thirty (30) days after you first accept these Terms. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of the arbitration and class-action waiver in Section 12. Opting out shall not affect any other provision of these Terms. If you do not opt out within this period, you will be bound by this Section.

Survival. This Section 12 shall survive any termination of these Terms or of your account.

13. Suspension and Termination

DipCDN reserves the right, in its sole discretion and without prior notice, to suspend or terminate your access to the Service, disable or delete your account, and remove or permanently delete Your Content for any violation of these Terms or for any conduct DipCDN determines, in its sole judgment, to be harmful to the Service, other users, or third parties. Termination does not relieve you of any obligations accrued prior to termination, and Sections 3, 4, 9 through 12, and 15 through 21 shall survive termination.

You may terminate your account at any time through the account settings page. Upon termination, Your Content may be permanently deleted and will no longer be accessible.

14. Changes to These Terms

DipCDN may modify these Terms at any time, in its sole discretion. When material changes are made, the “Effective” date at the top of this document will be updated and you will be prompted to review and accept the revised Terms before continuing to use the Service. If you do not accept the revised Terms, DipCDN may, in its sole discretion, disable or terminate your account. Your continued use of the Service following the effective date of any change constitutes your binding acceptance of the revised Terms.

15. Compliance with Applicable Laws

You are solely responsible for ensuring that Your Content, your use of the Service, and all conduct related to your account comply with all applicable local, state, national, and international laws, regulations, and treaties of the jurisdiction(s) in which you reside, operate, or distribute Your Content. You agree to indemnify and hold DipCDN harmless from any non-compliance on your part.

16. Disclaimers

THE SERVICE AND ALL RELATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DIPCDN DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. DIPCDN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DATA WILL BE ACCURATE, COMPLETE, OR RELIABLE.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DIPCDN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IF DIPCDN IS FOUND LIABLE FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, DIPCDN’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO DIPCDN DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

18. Indemnification

You agree to defend, indemnify, and hold harmless DipCDN and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Your Content; (b) your use of or access to the Service; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.

19. Governing Law and Venue

These Terms, and any Dispute arising out of or relating to these Terms or the Service (whether based in contract, tort, statute, or otherwise), shall be governed by and construed in accordance with the laws of the State of Nevada, United States of America, without regard to its conflict-of-law principles. Subject to the mandatory arbitration provisions of Section 12, you and DipCDN irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Clark County, Nevada for any matter not subject to arbitration (including actions to compel arbitration, enforce an arbitration award, or seek temporary, preliminary, or permanent injunctive relief as permitted by Section 12), and waive any objection to the laying of venue in such courts, including any objection based on inconvenient forum.

20. General

These Terms constitute the entire agreement between you and DipCDN with respect to the Service and supersede all prior agreements or understandings. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect. No waiver of any term shall be deemed a further or continuing waiver. You may not assign or transfer these Terms without DipCDN’s prior written consent; DipCDN may assign these Terms in its sole discretion.

21. Privacy Notice

This Section is our Privacy Notice and forms an integral part of these Terms. It describes how DipCDN collects, uses, stores, and discloses information in connection with your use of the Service. By accepting these Terms, you acknowledge and consent to the practices described below.

21.1 Information We Collect.

• Account information. When you register, we collect information you provide, including your name, email address, password (stored as a salted hash), and, if you sign in via Steam, your Steam ID, profile nickname, and avatar URL as returned by Steam OpenID.
• Your Content and file metadata. We receive and store the .BEE files you upload and associated metadata (filename, SHA-256 hash, file size, upload timestamps, and storage location). We do not decrypt, inspect, or attempt to access the encrypted payload of your .BEE files.
• Usage and technical data. We temporarily collect information about your interactions with the Service, including IP address, user agent, request headers (including those used for client identification and CDN caching), timestamps, storage and bandwidth usage, error logs, and API request logs.
• Billing information. If you subscribe to a paid plan, our payment processor collects and processes your payment information on our behalf. We receive limited billing metadata (such as subscription identifier, plan, last four digits of the payment method, and invoice history) but do not store full payment-card numbers.
• Communications. If you contact us for support, we retain the contents of those communications along with your email address and any information you provide.

21.2 How We Use Information. We use the information we collect to:

• provide, operate, maintain, and improve the Service;
• authenticate you and secure your account;
• deliver .BEE assets to authorized end users through the CDN infrastructure;
• process payments, subscriptions, invoices, and refunds;
• enforce these Terms, prevent abuse, and investigate security incidents or violations of law;
• comply with legal obligations and respond to lawful requests;
• send service-related communications (such as account notices, billing receipts, and security alerts); and
• communicate with you about changes to the Service, our policies, or your account.

21.3 How We Share Information. We do not sell your personal information. We share information only as follows:

• Service providers. With vendors that operate on our behalf, including cloud storage, content delivery and network security, email delivery, payment processing, and error- or performance-monitoring platforms. These providers are bound by confidentiality obligations and may use the information only for the purposes for which we engaged them.
• Content delivery. Files you upload are delivered through our CDN infrastructure to end users who request them. Delivery requests may be logged by our delivery partners for security, abuse prevention, and operational purposes.
• Legal and safety. We may disclose information if required by applicable law, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of DipCDN, our users, or others.
• Business transfers. If DipCDN is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets, information may be transferred as part of that transaction, subject to the commitments made in this Section.

21.4 Cookies and Session Tokens. We use first-party session cookies and similar technologies to keep you signed in and to secure form submissions against cross-site request forgery. We do not use third-party advertising cookies. You can disable cookies in your browser, but doing so may prevent you from signing in to or using the Service.

21.5 Data Retention. We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete Your Content, it is scheduled for permanent deletion from our primary storage, though copies may persist in encrypted backups for a limited period. When you delete your account, we delete or anonymize your personal information within a reasonable period, subject to applicable retention requirements (such as tax, accounting, or fraud-prevention obligations).

21.6 Security. We employ industry-standard administrative, technical, and physical safeguards designed to protect information, including encryption in transit (TLS), encryption at rest for stored files, salted and hashed passwords, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials and for promptly notifying us of any unauthorized access.

21.7 Your Rights and Choices. Subject to applicable law, you may have the right to (a) access the personal information we hold about you; (b) request correction of inaccurate information; (c) request deletion of your information; (d) object to or restrict certain processing; (e) request a portable copy of your information; and (f) withdraw consent where processing is based on consent. To exercise any of these rights, email [email protected]. We will respond within the timeframe required by applicable law.

California residents. If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), including the right to know what categories of personal information we collect and disclose, the right to request deletion, and the right to non-discrimination for exercising your rights. We do not sell or share personal information as those terms are defined under the CCPA.

EEA and UK residents. If you are located in the European Economic Area or the United Kingdom, you have rights under the General Data Protection Regulation and UK GDPR. Our lawful bases for processing include (i) performance of a contract (to provide the Service), (ii) legitimate interests (to operate, secure, and improve the Service and to prevent fraud and abuse), (iii) compliance with legal obligations, and (iv) your consent where applicable. You may lodge a complaint with your local supervisory authority.

21.8 Children’s Privacy. The Service is not directed to, and we do not knowingly collect personal information from, children under the age of thirteen (13). If you believe we have collected personal information from a child under 13, contact us at [email protected] and we will take appropriate steps to delete it. As set forth in Section 1, you must also be of the age of majority in your jurisdiction to use the Service.

21.9 International Data Transfers. DipCDN is operated from the United States, and information we collect is processed and stored in the United States and in the locations of our service providers. If you access the Service from outside the United States, you acknowledge that your information will be transferred to, stored, and processed in the United States and other jurisdictions that may have data-protection laws different from those of your country.

21.10 Do Not Track. Some browsers transmit a “Do Not Track” signal. Because there is no industry consensus on how to interpret such signals, the Service does not currently respond to them.

21.11 Changes to This Privacy Notice. We may update this Section from time to time. When material changes are made, the “Effective” date at the top of these Terms will be updated and, consistent with Section 14, you may be required to re-accept the revised Terms before continuing to use the Service.

21.12 Privacy Contact. Privacy questions or requests can be directed to [email protected].

22. Contact

Questions about these Terms? Email [email protected].